Privacy Policy
This privacy policy explains how MautService Digital collects, uses, and protects your personal data when you use our online platform or services.
Data We Collect
We collect personal data you provide directly when you use our services. This may include information necessary for creating an account, using our digital toll payment solutions, accessing route planning tools, or utilizing fleet management software. This data can include contact details, payment information, vehicle details, route data, and other information related to the use of our services.
We also collect certain information automatically when you visit our site. This includes technical information such as your IP address, browser type, operating system, and information about your usage of our site, such as the pages you visit and the time spent on them. We collect this data using cookies and similar technologies.
How We Use Your Data
We use your personal data for the following purposes:
- To provide and operate our services, including processing toll payments, providing route planning, and enabling fleet management features.
- To manage your account and provide customer support.
- To improve our services, develop new features, and analyze how our platform is used.
- To communicate with you about your account or services.
- To comply with legal obligations and regulatory requirements, such as accounting and taxation laws related to our digital mobility and toll solutions.
- To protect our rights, property, or safety and the rights, property, or safety of our users or others.
Legal Basis for Processing
We process your personal data based on several legal grounds, including:
- The necessity of processing for the performance of a contract with you to provide our digital toll payment solutions, route planning, and fleet management services.
- Your consent, where required by law, such as for certain marketing communications.
- Our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our online platform, provided these interests do not override your fundamental rights and freedoms.
- Compliance with legal obligations to which we are subject.
Data Sharing
We may share your personal data with third parties in the following circumstances:
- With service providers who assist us in operating our business and providing our services (e.g., payment processors, IT support, hosting providers). These service providers are contractually bound to process data only on our behalf and in accordance with our instructions.
- With authorities or regulatory bodies when required by law or to comply with legal processes.
- In connection with a business transaction, such as a merger or acquisition, where data may be transferred to a successor entity.
We do not sell your personal data to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights may include:
- The right to access your personal data.
- The right to request rectification of inaccurate personal data.
- The right to request the erasure of your personal data (the right to be forgotten).
- The right to request restriction of processing of your personal data.
- The right to object to the processing of your personal data.
- The right to data portability.
- The right to withdraw consent at any time, where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the contact information provided below.
Data Retention
We retain your personal data for as long as necessary to provide the services you have requested, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of data and the purpose for which it was collected.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance your user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site.
Contact Information
If you have questions about this privacy policy or our data practices, you can contact us by mail at:
MautService Digital
Arnulfstraße 19
80335 Munich
Germany